Enrol with Rainbow Bridge Family Day Care

Call our Families Officer, on 0488369139 to discuss current vacancies and availability in your area. They will provide you with the contact details for potential educators.

Contact your chosen educator and arrange a suitable time for an introductory visit. We advise you to be prompt, as vacancies can fill quickly.



Part One of Enrolment:

The Educator will provide you with two forms (or download them here).

1. C4 Parent Educator Service Childcare Contract Agreement RBFDC

2. C5 Permission Authority Form ALL RBFDC

Please complete, sign, and return ORIGINALS of both forms to your educator, ensuring the actual start and finish times of your intended childcare usage is filled in, along with your intended start date. (This is now a legal requirement.)

Before you sign, please read the Parent Handbook (including the Statement of Fees) here.


When you return these forms to your educator, you must also provide:

  • An up-to-date Immunisation History Statement (downloaded from My Gov via Medicare portal)  For more information about immunisation requirements for enrolment in childcare, please click here.
  • A copy of your child’s Birth Certificate
  • Any Medical Emergency Action Plans required for your child eg for anaphylaxis, asthma


**To expedite the process, email all documents to training@rainbowbridgefamilydaycare.com and then return the originals to the educator on your first day**



Part Two of Enrolment:

Submit your enrolment form online. (Click the pink link for your state below)

  • Please complete ALL categories and sections to avoid a delay. Be sure to add at least one emergency contact, details of Parent 2, and details of your local doctor/medical centre. (These things are commonly missed.)
  • Please tick the two boxes for medical authorisations (consent to a doctor being called, consent to an ambulance being called). We cannot enrol children in care without these two authorisations.
  • Please authorise “pay by direct debit” and add your bank details (BSB and account number).  Please note, there is a 75 cent charge per direct debit each time we process if using a bank account.
  • If you wish to pay by credit card, please contact Marta on 0411055151 to give details over the phone. Please note, the processing fee for credit cards is higher than direct debit, dependent on who you bank with.
  • Please note, there is a $60 per child yearly enrolment fee to cover administration costs & maintaining your enrolment in the Hubworks CCMS portal.

Please choose the enrolment form for the correct STATE you live in.

This is crucial.

Choose the correct pink link below.


Online enrolment page for QLD


Online enrolment form for NSW 



Finalising the Enrolment:

  • Once we receive the enrolment form in Hubworks, we check it to ensure all correct information is provided. If not, an Administration Team member will be in touch to complete missing details with you.
  • We use the data from the enrolment form, together with the C4 Parent Educator Service contract, to formalise your enrolment to access Childcare Subsidy.
  • This information is then sent to the Government’s Provider Entry Portal (PEP) and will trigger the PEP to send a confirmation request to you via your My Gov account.
  • Please log in to your My Gov account asap and accept that the submitted details about childcare usage are correct. CCS payments cannot commence until you have done this.
  • Finally, please log into your Hubworks account and verify the electronic CWA.

To remain compliant with Regs and Laws, your child can only commence with the educator once we have ALL your required paperwork in the office, and we have emailed the educator your enrolment form and paper-based CWA (complying written arrangement) to be signed. The CWA is a legal agreement between you as the Parent, and us as the Service provider

Should there be any issue with submitting your enrolment in the system for Childcare Subsidy, we will also ask for a copy of your Letter of Approval for Childcare Subsidy (CCS) OR Childcare Subsidy Summary showing the hours and % you are entitled to. (Can’t find your letter? See instructions below)

Finding your Letter of Assessment for CCS

If your family has already completed their Childcare Subsidy assessment, the person who has logged into MyGov and completed it on behalf of their family will be sent a notice of the outcome once Centrelink has finalised the assessment or claim.

If the family member has elected to receive their updates online, the letter will be sent to their MyGov inbox telling them if they are eligible, and if so, informing them of the level of childcare fee assistance (CCS) they will receive – including hours and %.

Please search your MyGov inbox on the home page for an email with the subject line: “Notice of Assessment for CCS” or something similar

OR Finding your Childcare Subsidy Summary

The individual who applied for CCS can log into MyGov > Centrelink > Childcare Subsidy from the menu, and then click Child Care Subsidy Summary.

Please download and save if possible, or take a screenshot.

The Childcare Subsidy summary table lists the Child’s name, Subsidy type, Subsidy percentage, Subsidised hours per fortnight, the annual cap, and withholding amount.

More about your CCS Assessment

Once you have received this information, you may find it useful to read the guidance about understanding your assessment and how it impacts your family available on the Department of Human Services (DHS) website here.



Fees & Charges

  • If you wish to find out what your out of pocket expense might be per day, after Childcare Subsidy, visit www.humanservices.gov.au/estimators
  • Childcare fees for care already given will be processed by us every second Friday as per your C4 Parent-Educator-Service Contract Agreement. Please ensure funds are available in your bank from this Friday through to Tuesday, as banks process the direct debit on their own timeline and it may take up to 3 working days before you see the funds leave your account.
  • Please note, there is a small charge payable each time a direct debit is actioned (approximately 75 cents for direct debit.) The fee for paying by credit card is considerably higher. Please contact the office should you wish to pay your invoices by credit card.



Enrolment Fee:

  • All parents must pay an enrolment fee of $60 per child.
  • Receipt of your signed C4 Parent Educator Service contract at the Rainbow Bridge office signals to us that you accept the placement. At this time, the service will process the $60 enrolment fee by direct debit from your bank account via iPay Hubdebit.
  • Please ensure you tick the ‘direct debit’ option when you enrol to allow RBFDC to process childcare fees on your behalf.
  • A child cannot start in care until the enrolment fee is paid.
  • Families are also charged a $60 continuing enrolment fee once per year, on the anniversary of your child’s start date each year. This covers administration costs and fees involved with maintaining your enrolment online with Hubworks CCMS portal.

**We waive the initial first year enrolment fee when families are transferring to us from their current service with their current educator. 


Security Bond Deposit:

  • A Security Bond Deposit must be paid BEFORE your child can commence care.
  • A minimum of 50% of this fee must be paid up front.
  • Please note, payment plans for 50% of the security deposit are available. Enquire with our accounts manager.  
  • The Security Bond Deposit acts like a rental bond, and is held by the service in trust until you give notice to cease care. The bond is then used to pay for your final bill. Anything left over is returned to you after the invoices owing are finalised.
  • Our Accounts Manager will also contact you shortly after the online process is completed, with details of the security bond deposit amount you are required to pay. This varies for each family, depending on your chosen educator’s hourly fees, minimum hours and your CCS percentage.
  • Once the signed C4 contract has been received in the office, and we have your consent to do so, we will debit your account for the agreed security bond amount prior to your child’s first day. If a payment is not successfully processed, we regret that the position may be forfeited.
  • This security bond is equal to four weeks of your estimated OUT OF POCKET EXPENSES. This bond ensures educator’s are never left out of pocket for care already given.
  • The Security Bond Deposit is made up of two weeks security deposit (this is the non-refundable portion), and two weeks to cover ‘the fortnight we are currently in’ as due to Govt requirements with the Childcare Management System (CCS payments to families) we process time-sheets AFTER care is given.

Please note, Rainbow Bridge FDC is not responsible for any charges relating to an unsuccessful attempt to direct debit fees from a family account (eg hubdebit fee, RBFDC administration fee of $40) .  Hubdebit charges will be the sole responsibility of the family in question. 


Invoices & Payments Due:

  • Invoices are sent out every second Thursday. These invoices will be processed via iPay (Hubdebit) the day after, on the Friday.
  • Please note, should a direct debit request be denied, rejected or cannot be processed through iPay Hubdebit as per normal, it is the parent or authorised nominee’s responsibility to ensure that outstanding payment is made within 7 days.
  • A $40 administration fee, plus the Hub Debit iPay processing default fee of approximately $3 will be automatically generated and placed upon your account if a scheduled payment rejects. This fee covers the time our Account Manager must allocate for further administration to ensure educators are paid
  • Rainbow Bridge Family Day Care Pty Ltd is not responsible for any fees or charges incurred should your bank account not have enough funds to cover the direct debit amount required for processing.
  • ALL fees (with the exception of food levy if it is charged- see below) are payable to Rainbow Bridge Family Day Care Service office via direct debit on iPay.
  • iPay payments can be paid by credit card, or bank account.  (Unfortunately, due to higher fees, we do not have facilities for American Express)
  • Please contact the office should you have difficulty in paying your account to discuss the set up of a payment plan.
  • Failure to pay the invoice within 7 days may result in the educator having to cease care for the child until the invoice is settled.



The Fee Cycle:

  • Educators submit their fortnightly attendance sheets to the office.
  • The Accounts Manager submits these to the CCMS on the Monday after the end of this fortnight.
  • We receive notification of CCS allocations on your accounts mid-week, and pay the CCS portion of invoice to your educator at the end of the submit week.
  • Educators are paid the balance of invoice (the parent portion) the following Friday once your iPay payments have been processed, and funds have cleared.
  • It is now law that all childcare fees and subsidies must be administered by the Service. Our business model has always done this, ensuring our educators can focus upon the children and their curriculums, instead of chasing unpaid or late fees from parents.



Meal Levy:

  • Educators who provide meals (in place of you supplying lunchboxes) will charge a Meal Levy. A meal levy will be charged to you as part of your normal fortnightly invoice. Please check this amount on the educator’s C4 contract before you confirm your enrolment.



Food Levy:

  • If no meal levy is charged, parents may be asked by their educator to contribute a ‘food levy’ of not more than $200 per year ($50 per term if your child attends 5 days, $10 per term if your child attends one day etc.). This fee is charged on a pro-rata basis, based on your scheduled days of booked care on your C4 contract, to cover extra costs associated with providing organic/whole foods in “cooking experiences” in the curriculum.
  • Educators who charge a food levy will put out an envelope for you to pay the food levy on the first day of each new season. (Four times a year- 1st March, 1st June, 1st Sept, 1st Dec)
  • Please make this payment promptly so the educator can buy her bulk food supplies at wholesale prices for use during that term.
  • This is the only cash payment educators can receive. All other payments MUST go through the office.



Other Possible Levies:

  • Educators may also charge extra for cloth nappies, transport, etc.  Please see your educator’s C4 contract for details before you confirm your enrolment.



Policies & Procedures

Please find the Rainbow Bridge Family Day Care Policies and Procedures here.

Please note, these are currently under review and the updated versions will be released mid year.



Governmental Frameworks for Childcare in Australia

Please find the National Quality Standards here.

Please find the National Quality Framework here.

Please find the EYLF (Early Years Learning Framework) here.

Please find the Education and Care Services National Regulations here.

Please find the Education and Care Services National Law here.



Final Note:

  • We will always endeavour to find you childcare for the days you require in your chosen location.
  • Please note, due to high demand on our service for holistic big-hearted educators, this is not always possible. We will try our very best!
  • Once successfully placed, you must complete a number of documents and return the hard copies to your educator BEFORE your child’s first day of care can commence.

Daily Rhythms in Family Day Care

Your child’s day.

All our educators support Daily Rhythms, made up of ‘breathing in’ (focused activities such as bread making, or cooking, or painting) followed by a period of ‘breathing out’ (imaginative play, outdoor play etc), and a Weekly Rhythm. A copy of your educator’s daily and weekly rhythms will be on display at the entrance to their home.

Mealtimes form part of this rhythmical picture of the day. Mealtimes are valued as a sacred and necessary time of community and replenishment, and educators eat WITH the children as a role model for imitation.

12 Week Seasonal Plans

Educators are encouraged to create a curriculum guided by a 12-week (approximate) seasonal plan. Dividing the year into four equal parts to mirror what is occurring in the natural world around them is our attempt to work with, and give thanks to, the natural world.

Educators and children work and play throughout the season, and acknowledge the subtle changes of the year with a seasonal sharing festival with families and friends.

Seasonal activities, songs, crafts, games etc may feature heavily in the program. However all curriculums and program plans are always open to spontaneity, ensuring educators can be ‘reflective’ and ‘responsive’ to what is happening each day, in each moment.

Evaluating, observing, and reflecting upon our planning, the daily teacher-initiated and spontaneous activities, and the unfolding consistent rhythms of the day, are crucial steps in the programming practice, and a necessary component of the National Quality Standards. (NQS) and Early Years Learning Framework, (EYLF) that we practice.


Oral storytelling, a circle time of songs and games, and creative fun ways to transition between activity-and-activity form another layer of the daily rhythm. Children rely upon these regular ‘touchstones’ and are gently guided to the next ‘thing’ as they learn to follow the cues, songs and gestures.  Our educators goal is to create magical interludes so that children experience the entire day as play.

Home-like environments

Children will also be heavily involved in home-tasks such as cooking, baking, cleaning, and mending.

Crafts too, are a focus and many of these will have direct links to the season in which they are being offered. Activities may also be heavily influenced by and connected to the natural elements and seasons. These may include gardening, paddock to plate preparation, artistic fun, and music.

Our educators are encouraged to provide real, wholesome, thoughtful experiences and activities that are not just time fillers. Our RB guideline for how they plan and choose their activities is that they must be ‘truthful, beautiful and good.’ We also encourage eco-friendly and sustainable activities where possible.

A resting time occurs once a day (educators are mindful that babies have their own schedules and follow their rhythms as necessary too) and children are invited to give their bodies a little ‘break’ from working.

Resting – but not necessarily sleeping – is an integral part of each day as it allows little ones to also take a time out from one another and from overactivity. Resting is a “breathing-out” period that prepares both children, and the educator, for the next fun “breathing-in” activity.

Educators may also use this time to document their observations, and complete their Daily Photographic Journal.

They may also spend time adding to, and artistically presenting, the children’s Year Books. Year Books are not mandatory, but educators may create them to document their child observations throughout the year, and gift them to the child and family at the end of the year.

No Screen Time at RBFDC

It is important to note that excessive media use (screen time, eg employing an episode of Peppa Pig or Playschool as a babysitting strategy) is prohibited at Rainbow Bridge. Educators are encouraged to think creatively to find other, hands-on, interactive ways to teach new concepts where they may have once used a you-tube clip.

Our focus is on human relationships between educator and child. Our service believes that parents deserve the best quality one-to-one care that an educator can give, not to have their children propped up in front of a box when fees for child “care” are being paid.

We provide educators with plenty of resources, ideas and hands-on training to help them find ways to overcome any challenging moments in the day. A daily rhythm helps smooth these bumps too, so they are lessened.

We strongly believe that it is a parents’ privilege to be in charge of their child’s screen time habits, play a guardianship role, and set the limits over what is ok -and what is not ok – when it comes to their viewing habits, games, and social media. We also believe that children do not ‘miss out’ if screen time is not accessible at family day care, as they will be provided with other equally valuable activities and experiences.

Plain and simple

We also strive to be mindful about “commercial images” including licensed characters such as Dora the Explorer, Cars, Peppa Pig, Superheroes etc.

We ask all families for their cooperation in sending children in plain colourful clothing during both the warmer and colder months of the year.

Many families make a conscious effort to minimise their children’s exposure to these kinds of visual stimulants and we here at Rainbow Bridge, support the parents choices, as we too may also experience the oft-negative play experiences and imitative responses in our days when children ‘play out’ this kinds of influences.  eg aggressive gun play, violent discussions and limited ability to construct healthy happy play scenarios.

We also kindly ask that parents refrain from sending these commercial-style images on children’s equipment such as hats, bags, shoes, lunchboxes, food wrappers, toys and the like. We are happy to direct you to suppliers who are able to offer great alternatives. You save money when you purchase plain non-licenced goods also. (Hot tip: A stainless steel camping tin as a child’s lunch box may just be the best purchase you’ll ever make!)

Responding to children’s interests and needs

Please note that each educator is in charge of their own seasonal programming. Their curriculum and program is a framework of teacher-initiated and spontaneous child-led activities and ideas, based upon the needs and interests of the children that make up their daily groups.

The curriculum is bolstered with activities, ideas, and happenings from the child’s own unique viewpoint and goals too.

While we do gather all our educators for a Seasonal Planning Day, this is a day of sharing resources, strategies, and ideas from which the educator will pick and choose, and add to. Primarily, educators are empowered to teach and guide children in their own unique way.

While all Rainbow Bridge services and educators have many things in common, they also have many differences depending on their environment, space, qualifications, personal skills and talents, locations, parent requests and more.  We will help you to find the best fit for YOUR family and child.

What to Bring

There are certain things your child will need to participate in their day at family day care.  Here is a list of suggestions that might help you. Please see your educator if you have any further queries.

  • Each child must arrive wearing sun-safe clothing (eg covered shoulders, no singlets) and must have a broad brimmed hat for outside play.  Without a hat, the child can only play outdoors in the shade or undercover areas.
  • Please send a full change of clothing (please include singlet, socks, t-shirt, shorts/skirt, long pants/jeans, jumper/long-sleeved shirt, spare underwear). We kindly ask parents and carers to ensure ALL clothing is free of commercial or licensed images for family day care.  Please keep these special clothes for home days.
  • Please send at a minimum, a healthy morning tea and a robust lunch for your child.  We strive to offer children food as close to its’ natural state as possible (eg fruit, whole grains, organic, farmer’s market style, homemade and home-baked museli bars/slices, soups and salads, leftovers from dinner, limiting sugar etc) and kindly request parents to send food of a similar nature.  Please save cakes, chocolate and lollies for weekend or afternoon treats please.
  • Please send your child with a plain non-licensed cot sheet set, a small warm blanket, and a pillow or cuddly friend if they require it. Please leave all other toys at home as we do not want them broken or lost, or scarred in a tug-o-war battle between children.  Home toys love to stay home and safe.
  • Please ensure children arrive wearing shoes.  Most educators do tend to spend a lot of time outside participating in gardening and food growing activities or going for gentle meanders/walks, and many educators are on farms/acreage properties with pets and animals on hand.  Shoes are a necessity to engage in outdoor fun!
  • You are welcome to leave a hat (labelled with child’s name of course) at your educator’s home but it is always a good idea to pop a spare into their bag as hats (like socks) tend to go walkabout at times.
  • Any necessary medication eg asthma puffers or epipens.  Medications must be handed to the educator on arrival each day, and permission forms signed before the educator can legally give them.  For chronic illnesses, please leave a spare set of medication (eg bottle of zyrtec, asthma ventolin puffer and spacer) with the educator on site so that medication is always available when needed. Please discuss your child’s health needs with your educator if necessary before commencement.
  • A sense of humour and a willingness to embrace a bit of mud!  Our family day care educators work under the motto of ‘truth, beauty, and goodness’ and we find beauty and reverence in the everyday. We also like to engage children in the real life happenings of the world so a little splash in the puddles after a day of rain may just happen.  Children love little random ‘treats’ like this, and we hope you might too!

Big Hearted Community

Rainbow Bridge Family Day Care is are NOT just a childcare service.

Our aim is to create small pods of big hearted, loving, caring and creative communities within the larger community of where we live, with educators at the centre holding the space, children and families radiating out from that, and the Service and Community wrapping their arms around for extra warmth.

Creating Community is a key goal.

The Statement of Fees

  • Each educator runs their own business, paying their own tax and super, as well as all associated business costs. They are not employees of Rainbow Bridge Family Day Care.
  • Each educator is legally obliged to set their own fee. Fees range from approximately $10.05 to $16.00 an hour before Childcare Subsidy is applied to the total.
  • All educators have a daily minimum on their hours of attendance. Families are charged for minimum hours. If there is a big discrepancy between what you will actually use, and the educator’s minimum hours, we advise you to choose another educator as, by law, planned use and actual use must be similar.
  • Usage beyond the minimum hours is charged in minute-by-minute increments.
  • Educator’s Fees are based upon the educator’s experience, qualifications, program they offer, availabilities, the uniqueness of their home or venue, special considerations, ages of children they care for etc.
  • When you meet with an educator, they will provide you with their Statement of Fees. It is your choice whom you choose to use, and the fee will be one aspect you need to consider.
  • Please note: Educators are able to increase their fees once a year on the 1st day of January in line with CPI.


Educator Levy Paid to Rainbow Bridge Family Day Care

  • All educators currently pay a $1.75 per child per hour educator levy on your behalf. (ie: $1.75 per hour of their total hourly rate goes direct to Rainbow Bridge Family Day Care.)
  • This levy is Rainbow Bridge Family Day Care Service’s only source of income.
  • Levies ensure the service can operate and fulfil our legal contract with the Australian Government.
  • As a registered childcare provider, we are mandated to monitor your children’s health and safety, and support educators to meet the Governmental Legislative Requirements to run their business, of which there are many.
  • The service provides and updates all Policies, Procedures, Legal forms, a Professional Folder, an Educator Planner, and all associated paperwork required to run family day care.
  • We visit educators regularly for arranged meetings and conduct spot checks
  • We administer CCS payments to educators on your behalf
  • We manage all account keeping for educators regarding payments of childcare fees from families and weekly payments for completed work are attributed correctly
  • The service ensures all insurances, workers compensation, software subscriptions, GST payments, and taxation requirements are met
  • We also regularly monitor educators to ensure they continue to meet all legislative requirements necessary to provide a safe and healthy environment for children in care.
  • The service provides our 10-part hands-on Foundation Training for free, guiding educators to develop their skills and talents to provide Big-Hearted Childcare.
  • We provide mandatory Seasonal Planning and Craft Days four times a year.
  • Our goal is to provide ‘nourishment’ to our educators in head, heart and hands.